GUARANTEE
We guarantee all our animals are healthy upon arrival and come with a ten
day health guarantee. If the animal dies within the ten day health guarantee you must contact us within the ten
day health guarantee to receive a full money back refund on the purchase price of that animal. You will also need
to show proof of death with the return of the animal or specific photos that we will require you to provide.
We
believe that people purchase a specific animal for a specific reason whether it be for color, pattern, size or temperment.
That's why we offer a money back guarantee if your not satisfied.
SHIPPING
We
are a certified reptile shipper with FedEx. We ship all reptiles priority overnight to your door for a flat
rate of $55 for packages under two pounds across the U.S.. We guarantee live arrival. Apon receiving the package
you must contact us by phone or email within 30 minutes of arrival if the animal is D.O.A (Dead On Arrivel) or our guarantee
is void. If you have received a D.O.A animal and have met our terms we will return the purchase price of the animal and
only the animal. We do not refund for shipping cost. We ship year round Monday through Thursday.
